This Privacy Policy explains how Keyhowl LTD ("we", "our", or "us") collects, uses, and protects the personal data of users ("you" or "Users") when using our platform. This policy applies to all services provided through our web application and any related tools or widgets.
We collect the following categories of personal data:
All requested data is mandatory unless otherwise stated. Failure to provide such data may prevent us from delivering the service.
If you subscribe to our newsletter, we will collect your email address and any other information you voluntarily provide (e.g., name or business name). This data will be used solely to send you updates, product news, and relevant content related to Keyhowl.
You can unsubscribe from the newsletter at any time by clicking the “unsubscribe” link in any email or by contacting us directly at [email protected].
We use a third-party email service provider to manage and deliver our newsletter. Your data will be stored and processed by this provider solely for the purpose of sending our communications.
We take appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of personal data. Data is processed using secure systems and organizational measures aligned with industry best practices.
Data may be accessible by internal staff (e.g., admin, support, marketing) and external service providers (e.g., hosting, email, CRM) acting as Data Processors. The updated list of such parties may be requested from us at any time.
Data is processed at our operating offices in Bulgaria and in any other location where the parties involved in the processing are located. Depending on your location, data transfers may occur to countries outside of your own.
We process personal data based on the following legal grounds:
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal or contractual obligations. Once no longer required, data will be securely deleted.
You have the right to:
Requests can be made by contacting us at [email protected]. We will respond within one month as required by law.
Your data may be used in legal proceedings or to respond to requests from public authorities. Additional contextual information about processing may be provided upon request.
System logs and technical data (e.g., IP address) may be collected automatically for operational and security purposes.
We use cookies and similar tracking technologies to operate and improve our website and services. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.
Some cookies are necessary for the functioning of our platform (e.g., authentication, security). Others are used only with your consent for analytics, performance monitoring, or user experience improvements.
When you first visit our landing page or app, you are presented with a cookie consent banner where you can accept or reject non-essential cookies. You can update your preferences at any time by clearing cookies in your browser or adjusting your settings.
By continuing to use our services after interacting with the cookie banner, you consent to our use of cookies in accordance with the preferences you selected.
We reserve the right to modify this Privacy Policy at any time. We will notify you of changes by updating this page and, where feasible, via email. Please review this page regularly for updates.
